Welcome to Emerging Markets 2025 Enrollment
(AF Group, Emergient, Senior Health Services and Corporate Functions)

Did you know that you can get quality health care, anytime, anywhere?

Teladoc is Online 24/7
You’re used to the convenience of banking, shopping and taking care of personal business online when you’re pressed for time, or when it’s convenient for you. Health care doesn’t have to be any different. Why not see a board-certified doctor online too?

Who’s Eligible?
Teladoc is offered to employees and dependents enrolled in an Emerging Markets medical plan.

Sign Up Now:

• Mobile: Visit bcbsm.com/virtualcare for a link to download the Teladoc Health App.
• Phone: 1-800-835-2362

Important: You may be charged incorrectly if you don’t enter your plan information and service key.

No Appointment Needed
You can get fast, convenient, affordable online health care 24 hours a day, seven days a week, wherever you are in the U.S. Just choose an available doctor, click and go. It’s as simple as using your mobile device or computer to meet with a doctor face-to-face, online, when:

• Your primary doctor isn’t available.
• You can’t leave your home or workplace.
• You’re on vacation or traveling for work.
• You’re caring for children or a family member and can’t leave home.
• You’re looking for affordable after-hours care.

It’s for the Whole Family
Family members on your plan can also use 24/7 online health care. Just add children younger than age 18 to your account. Your spouse, and children age 18 and over, should create their own accounts.

When Should I Use an Online Doctor?
You can use online health care technology, for minor illnesses, such as:

• Sinus and respiratory infections
• Colds, flu and seasonal allergies
• Minor burns, cuts and scrapes
• Skin rash
• Painful urination
• Eye irritation or redness
• Sore throat
• Earache
• Vomiting

Teladoc
Fast and easy:

• Sign up to create your account.
• Log in by web or launch the app from your smartphone or tablet.
• Choose an available doctor who’s right for you.
• Talk to your doctor and get a prescription, if needed.
• At the end of your visit, you’ll get a full report to share with your family doctor or other health care providers.
• You can also view your explanation of benefits statement and claims for online health care at bcbsm.com.

What Kind of Doctor Will I See?
A quality doctor who:

• Is in network
• Is U.S. board certified
• Has an average of 15 years of experience
• Is specially trained in online care
• Has seen thousands of patients online

Choose the Doctor Who’s Right for You
Every doctor has an online photo with a profile listing:

• Languages spoken
• Experience and board certifications
• Affiliations
• Practice philosophy

For questions, contact your benefits team via the following options (Available M-F 8:00 AM to 5:00 PM EDT):

• HRRequest@emergentholdingsinc.com
• 517‐708‐5400